Content Writer at tawk.to

  • Do you love to write?
  • Do your friends and colleagues turn to you for help with the latest apps?
  • Have you built websites, installed plug-ins, and set up integrations?

tawk.to is the world's most widely used business chat application with over 4 million active business users globally.

We are looking to hire a smart, reliable, and dedicated Content Writer with exceptional communication skills to write and edit new articles for our Knowledge Base.

As a content writer for the tawk.to Knowledge Base, your responsibilities will include the following:

  • Learn tawk.to inside and out and be able to explain how to set up the software and complete tasks to meet user goals (get your free account here: www.tawk.to)
  • Write Knowledge Base articles that match the voice of our existing articles
  • Edit any articles assigned to you to ensure clear communication and style guide compliance
  • Write other content as requested, depending on current needs

Qualifications:

  • Experience writing and publishing content
  • Excellent English communication skills, including grammar and syntax — you’ve mastered the language and know when to break the rules and when to keep them
  • Fluency with technology and apps
  • The ability to clearly communicate how to use technology step-by-step — tutoring or teaching experience is a plus
  • Active listening skills
  • Excellent time management and organizational skills
  • Experience with Google Suite, cloud services, and other online tools

A successful candidate will be ...

  • Teachable — we do not expect you to know everything; you just have to be willing to learn and grow
  • Reliable — you are the type of person your friends and family know they can rely on
  • Flexible — willing to take on tasks, instructions, and/or work requests as needed
  • Customer-focused — someone who is willing to go an extra mile for their customers
  • Resilient — can work with less supervision, adapt in a fast-paced environment, and multi-task effectively

What you will gain:

  • You will gain experience writing for a rapidly growing SaaS company that developed the world’s number one chat application
  • You will enable businesses worldwide to communicate effectively and better serve their customers
  • You will be challenged and supported while making a difference for millions of readers

Why tawk.to is a great place to work:

We are a highly motivated, friendly and globally distributed team. Our company has grown, but we're still a small team. Everyone that delivers in their area can have and make a big impact, and there are career growth opportunities for our highest achievers.

Basic Technical Requirements

  • Your own laptop/desktop PC with a Mozilla or Chrome browser
  • A consistent and stable internet connection
  • A quiet workspace where you can focus

Job Type: Part-time or full-time opportunities are available

Is this the writing opportunity you’ve been waiting for? Let’s tawk!

Click the "Apply To Position" button now!